Privacy Policy

The data controller for personal data collected through this website is:

When you submit the contact form on this website, we collect:

• Full name
• Company name
• Business email address
• Phone number (optional)
• The content of your message

We collect your personal data solely to respond to your business enquiry. Your data will not be used for marketing, added to mailing lists, or shared with third parties except as described below.

Your enquiry is used solely to respond to your message. We use a third-party email delivery service to receive your submission on our behalf. That service processes your data only for the purpose of delivering the message to us.

We do not sell, rent, or otherwise disclose your personal data to any other third party.

Enquiry emails are retained only as long as necessary to manage the business relationship arising from your enquiry. We will not retain your personal data for more than two years from the date of receipt, unless there is a legitimate business reason to do so.

Under the Singapore Personal Data Protection Act 2012 (as amended 2020), you have the right to:

• Access: request a copy of the personal data we hold about you
• Correction: request that we correct any inaccurate personal data
• Withdrawal of consent: withdraw your consent to our use of your personal data at any time (this will not affect the lawfulness of any processing prior to withdrawal)

To exercise any of these rights, please email contactus@ascalda.com. We will respond within 10 business days.

All data submitted through the contact form is transmitted over TLS (HTTPS). Form submissions are not stored in any database; they are delivered directly to our inbox and retained only as email correspondence.

We may update this Privacy Policy from time to time. If we do, the date at the top of this page will change to reflect when the update was made.

For any data protection queries, please contact us at contactus@ascalda.com.